We are deeply grateful for your purchase of high-quality She-Edison products and expect you will be very pleased. If you have purchased our products through one of our retail partners, please contact them directly regarding returns and/or damaged goods. However, if you have purchased products directly from She-Edison through this website or a consumer show, and if you are not satisfied or find that a product has arrived to you with a defect, we extend the following Guarantees:
Any item may be returned within 14 days for a refund, exchange or credit for any reason. It must be in the same condition as it was received. We will gladly replace any product damaged in shipping. Please follow the instructions listed under Return Policy in our FAQ section for returning any item.
Our products are the highest quality we can make and under normal usage will give years of dependable service. She-Edison, LLC guarantees all our tools for 1 year from delivery against any defects in manufacturing or materials. We cannot replace tools that (1) were abused or used in a manner inconsistent with their intended purpose and specifications, or (2) have worn out from normal use. This guarantee does not cover rust or normal wear. All claims must be accompanied by proof of purchase.
Follow the instructions on our FAQ page for returning a defective tool for replacement.