For all products purchased directly from She-Edison through this website or a consumer show we allow the following returns and exchanges. Returns and exchanges are accepted on merchandise within 14 days of receipt for items that HAVE NOT BEEN USED, ALTERED OR DAMAGED, and with ALL LABELS attached.
How do I make a return or exchange?
1. Pack and seal your return merchandise securely (in the original package if possible). Please note that you will be responsible for the return shipping cost. Shipping and handling charges are not refundable.
2. Send your package back to us using an insured or tracking service. (This will provide you with recourse on your package, as we cannot accept responsibility for packages that we do not ship ourselves). Mail the package to:
6140-K6 S. Gun Club Road #272
Aurora, Colorado 80016
3. Please allow 2-3 weeks from the return shipped date for your account to be credited, and 1-2 billing cycles for the credit to appear on your statement. Please note that your banking institution may require additional days.